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Services, Payments and Rates

Welcome to the Burney Water District! Our District was formed in November 1944 through an act of the California State Legislature, per Water Code §34000 et seq. A publicly elected Board of Directors governs our District and open meetings are held each month.

Our water comes from deep wells and undergoes regular testing. Each year our customers are mailed a Water Quality Report showing the results of this testing. See the Water Quality section of this website for more information.

 Office and Field Services

Office hours:  Monday through Friday 8:30 AM to 4:30 PM, Closed from 12:00 PM to 1:00 PM for lunch. (excluding holidays)

Field staff:  For emergencies/incidents our field staff are on-call 24 hours a day and can be reached at (530) 238-7774.

Monthly meter reading and billing:  Every active meter is read every month. Meters are read either via radio signal or visually/manually.  Meters are usually read around the 15th of each month and takes about a week.  Bills are mailed the first business day of each month and are due on the 20th of the month.  Late fees apply.

Billing and Payment Services

Customer's have several options to pay their monthly bills (due by the 20th of each month):

*All debit and credit payments including online bill pay requires a $2.50 processing fee.

Option 1: Mail the payment and return stub to 20222 Hudson Street, Burney, CA 96013.  Allow 5 (five) business days for delivery.

Option 2: Bring your payment to the District Office located at 20222 Hudson Street in Burney during normal business hours to get a receipt. You may also enclose your check or money order and deposit it into the payment drop box at the District Office during nonbusiness hours.

Option 3: Credit and Debit card payments may be made over the phone or in the office located at 20222 Hudson Street, Burney, CA 96013.  MasterCard, Visa, Discover Card and American Express are accepted. You can also pay with a debit and credit card online.